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Understand Free, Plus, and Pro plans

Compare the Free, Plus and Pro plans (subscription tiers), see how monthly credits differ from features, and know what to check before you pay.

Event Design App has three plans (subscription tiers). Free has core design tools and a starter 3D model set (items and products) but no AI. Plus adds the full model library, AI tools, Google Maps import and monthly credits. Pro has the same tools as Plus with a bigger monthly credit allowance. Company accounts buy a Plus or Pro seat per member.

Before you pay for anything, you want to know three things: which tools you get, whether AI is included, and how much of it. Free, Plus and Pro answer those differently, and the answers live in two separate places: features and credits.

📺 Upgrade, Buy Credits, Open Billing, and Cancel Correctly — the Academy video lesson on upgrading, credits and billing.

What does each plan include?

The three plans compare as follows.

Free

Plus

Pro

Who it's for

Exploring the editor, personal practice. Not client work.

Designing and delivering real client events.

Heavier AI usage and high-volume work.

Core design and visualization tools

Included

Included

Included

Draw walls, staging and rendering

Included

Included

Included

3D model library

Starter 3D model set

Full, ever-growing library

Full, ever-growing library

AI Image to 3D, Venue Generation, Floor Plan AI Draw

Not available

Included

Included

AI Enhance (turns a render into a realistic picture or photo)

Not available

Included

Included

Import from Google Maps (true-to-scale)

Not available

Included

Included

Monthly AI credits

No AI credits

Monthly allowance

Higher monthly allowance

Buy extra credits

No

Yes

Yes

Pro has the same toolset and model library as Plus. The only thing Pro adds is a bigger monthly credit allowance. If you never run out of Plus credits, Pro gives you nothing new.

What is the difference between features and credits?

Keeping features and credits separate prevents most billing surprises.

  • Features are what your plan lets you open. Free can't use AI tools at all. Plus and Pro can.

  • Credits are what each AI action spends. A paid plan gives you a monthly allowance, and a larger allowance means more generations, not unlimited ones.

So "Can I use AI Enhance?" and "Can I afford another AI Enhance this month?" are different questions with different fixes. The first is solved by your plan, the second by your balance. See Credits and paid actions for how credits are spent.

⚠ Monthly credits refill each cycle. They do not roll over. Unused monthly credits expire at the end of your billing cycle. Credits you buy separately are different: they last one month from purchase. See Buy additional credits.

How much do the plans cost?

On the Event Design App website, open Pricing for the live comparison. At the time of writing it lists Free at $0 per month, Plus at $35 per month and Pro at $59 per month, with Plus at 100 credits per month and Pro at 200.

⚠ Prices and allowances change. Treat the Pricing page, and the plan cards inside the app, as the source of truth. Re-read the offer immediately before checkout: selected tier, what's included, monthly credits, billing period and the amount payable. An old screenshot or email shows an earlier offer, not necessarily today's.

How do plans work for individuals and companies?

Plan choices work differently depending on who owns the account (individual accounts versus company accounts).

  • Individual account. You choose and pay for your own plan from Subscription in the account menu.

  • Company workspace. The company holds one subscription with a seat (one member's place on the plan) for each member. Each seat is a Plus seat or a Pro seat, and seat changes are charged to the company card. Owners and administrators manage this from Company Dashboard in the account menu, under Team & Subscription and Billing.

  • Standard company members don't see billing controls. If you need a different plan for your seat, ask your company owner or administrator. A member whose seat is already Pro is labeled Top tier: there is nothing higher to select.

A company can also restrict specific capabilities on top of your plan, such as access to global models or textures, and workspace roles can add access for some company workflows. The plan sets the ceiling; company settings can lower it for individual people.

💡 Choosing between Plus and Pro? Pick the AI operations you actually expect to run, such as AI Image to 3D or AI Enhance. Estimate how many per month, and check what each one costs. If that fits inside the Plus allowance, Plus is enough.

Why do I see locked buttons?

The interface can show you a locked action so you know the feature exists. Access is still checked at the moment you run it. If you hit a lock, the message names the exact requirement. See Why a feature is locked.

How do I upgrade my plan?

To upgrade from Free or Plus, open Subscription from the account menu and choose View upgrade options. Select a plan card, then Upgrade to Plus or Upgrade to Pro. You go to Stripe Checkout; check the account, price and billing period there.

⚠ Being sent back from Stripe is not proof the upgrade finished. Return to Subscription and confirm that Current plan shows the new tier.

Troubleshooting

I'm on Free and every AI tool is locked. That's the plan. Free includes no AI tools and no AI credits. Upgrade to Plus or Pro.

I upgraded but still see Free features. Reopen Subscription and check Current plan. If checkout was interrupted, look there before starting a second purchase.

The upgrade button says "Pricing unavailable" or "Loading pricing…". Paid checkout only unlocks once current pricing has loaded. Wait a moment, close the dialog and reopen it.

I see "Request pending". A plan change request on your account hasn't completed. You can't select a new plan until it does.

I'm a company member and there's no Subscription option. Billing is handled by your company owner or administrator. Ask them.

My teammate has features I don't. Check both your seat type (Plus or Pro) and your company's access settings.

Frequently asked questions

What is the difference between Plus and Pro?

Pro has the same toolset and 3D model library as Plus. The only thing Pro adds is a bigger monthly credit allowance. If you never run out of Plus credits, Pro gives you nothing new. Estimate how many AI actions you run per month, then check what each costs.

Why are all the AI tools locked on my Free plan?

Free includes core design tools, wall drawing, staging, rendering (making a picture of your layout) and a starter 3D model set, but no AI tools and no AI credits. That is the plan, not a fault. AI Image to 3D, Venue Generation, Floor Plan AI Draw, AI Enhance and Import from Google Maps need Plus or Pro.

Do unused monthly credits roll over?

No. Monthly credits refill each billing cycle and do not roll over; unused monthly credits expire at the end of your cycle. Credits you buy separately in a pack behave differently: they last one month from purchase. Check Subscription for your balance and the purchased-credit expiry date.

How much do the plans cost?

Prices and allowances change, so treat the Pricing page on the website and the plan cards in the app as the source of truth. At the time of writing, Free is $0 per month, Plus is $35 with 100 credits, and Pro is $59 with 200 credits. Re-read the offer before checkout.

Why does my company teammate have features I don't?

In a company workspace (company accounts only), access depends on both your seat type, Plus or Pro, and your company's access settings. The plan sets the ceiling, and company settings can lower it for individual people, such as access to global models or textures. Compare seats and ask your company owner or administrator.

I upgraded but still see Free features. What should I check?

Being sent back from Stripe is not proof the upgrade finished. Reopen Subscription and check that Current plan shows the new tier. If checkout was interrupted, look there before starting a second purchase. If the button says Pricing unavailable, wait a moment and reopen the dialog.

Related

  • Credits and paid actions

  • Buy additional credits

  • Manage billing and cancellation

  • Why a feature is locked

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