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Share a plan link

Create a read-only share link (a link to send your client) so they can view your layout or seating chart in any browser without logging in or changing anything.

In Event Design App, a share link opens a read-only viewer of your plan (layout) in any browser, with no account and no editor controls. Save the plan, open Share in the editor, choose Copy share link, wait for Sharing to finish, then test the full address signed out before sending it to your client. This works on every account type.

Clients want to see the layout, not learn software. A share link opens a read-only viewer of your plan in any browser, with no account and no editor controls.

📺 Create a Read-Only Viewer Link and Test Its States — create a link, test it signed out, and see what a broken link looks like.

How do I prepare a plan to share?

Before you share a plan, make sure it is saved and ready for a client to see.

  1. Open the plan you want to share and check that the contents are right for a client to see.

  2. Select Save and wait for it to finish.

⚠ Save first, and wait for it to finish. Share the layout you have actually stored, not one mid-edit.

How do I create a share link?

You create a share link from the editor.

  1. Open Share in the editor.

  2. Choose Copy share link.

  3. The header shows Sharing briefly while the address is prepared. Wait for that to finish before you paste.

[SCREENSHOT 1 — Share menu open showing Copy share link and Embed iframe]

⚠ Copy the whole address and don't shorten or edit it. A trimmed or altered address may no longer point to a valid shared plan.

How do I test a share link before sending it?

To test a share link, open the full address in a private window or a different browser where you're signed out. That tells you whether the link works without your editor session.

You should see the plan load with no sign-in, labeled Shared view and View only.

What the viewer offers:

  • Orbit, pan and zoom, and view controls such as Slice Above 2 m, which cuts away the tent roof from the saved overhead view so the tables underneath show.

  • No Catalog, no transform tools, no Save button.

  • Clicking a table does not open Properties.

[SCREENSHOT 2 — the shared viewer with Shared view and View only labels]

What branding does the shared viewer show?

The viewer header shows your plan title, company logo and company name (set on company accounts). Confirm they are what you want the client to see. Branding comes from your company profile (see Export PDF, PNG, or video for where to set it).

What does a broken share link look like?

An incomplete or wrong share address does not open the plan. The client sees Shared Plan Unavailable, with a message such as Share link not found. If a link has expired, the page says This share link has expired instead.

The Go to Login button on that page will not repair the address. Check the complete link first.

To recover: return to the editor plan, open Share and Copy share link again, then test the new full address.

⚠ There are no expiry or revoke settings in the Share menu. Don't promise a client a link that "turns off" on a date. The menu offers Copy share link and Embed iframe, nothing more.

💡 Test the link after any plan change. Open the full address once more to confirm it shows what you intend before sending it to the client.

Troubleshooting

My client says it asks them to log in. Check you sent the complete address from Copy share link, not the editor URL from your browser's address bar.

I see "Shared Plan Unavailable". The address is wrong or incomplete. Copy a fresh link from the editor and send that.

The link shows "Share link not found". Same cause: the address doesn't match a shared plan. Re-copy it in full.

My client can't move the furniture. Intended. The viewer is View only; they can look around but can't edit.

My client sees the roof, not the tables. Use Slice Above 2 m in the viewer, or save the plan from a different view first.

I want the link to stop working. The Share menu has no revoke control, so don't rely on being able to switch a link off.

Frequently asked questions

Do clients need an account to open a share link?

No. A share link opens the plan in a read-only viewer labeled Shared view and View only, with no sign-in. Clients can orbit, pan and zoom, but there is no Catalog, no transform tools and no Save button, and clicking a table does not open Properties.

Can I make a share link expire or revoke it?

The Share menu offers only Copy share link and Embed iframe, so there is no expiry or revoke setting. Don't promise a client a link that turns off on a date. If a link has expired, the viewer page says so, but you cannot set that yourself.

Why does my client see "Shared Plan Unavailable"?

The address is wrong or incomplete, often shortened or edited after copying. The page shows Shared Plan Unavailable, with a message such as Share link not found. Return to the editor, open Share, choose Copy share link again, test the new full address, and send that.

Why does my share link ask the client to log in?

You probably sent the editor address from your browser's address bar instead of the share address. Open Share in the editor, choose Copy share link, and send that complete address. It opens without a login when tested in a private window.

Can my client edit the layout through the link?

No. The viewer is View only: clients can orbit, pan, zoom and use view controls such as Slice Above 2 m, but they cannot move furniture, open Properties or save. The shared view has no Catalog or transform tools, so the layout you saved stays exactly as it is.

Why does my client see the roof instead of the tables?

Use Slice Above 2 m in the viewer, which cuts away the tent roof from the saved overhead view so the tables underneath show. Alternatively, save the plan from a different view first, so the saved camera view no longer sits above the roof.

Related

  • Embed a shared plan

  • Export PDF, PNG, or video

  • Save, autosave, and refresh safely

  • Create and manage projects

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